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  1. Insight Core - Server
  2. ICS-879

Logical Bug - Object Type should not show in custom field when IQL contains "NOT IN" Filter condition

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Affected Version:
      INSIGHT 5.5.9

      Description

      Hi,

      When I set the IQL Filter (NOT IN condition for two object types) in a Insight default custom field. I find that the object type from Service Desk custom field & JIRA custom field still able to display these object types name even the value is match with IQL.

      Would you please help to fix up this display problem accordingly? Even I found the workaround solution to hide the object type, I think it is better to able to use NOT IN Condition to improve the usability on setting IQL on a custom field.

      Regards,
      Eric Cheng
      ICT Services
      Macroview Telecom

      Direct Line: (+852) 3529-3847

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            People

            • Assignee:
              mathias Mathias Edblom [Riada]
              Reporter:
              Eric_Cheng@macroview.com Eric Cheng
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              Dates

              • Created:
                Updated:
                Resolved: