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  1. Insight Core - Server
  2. ICS-994

Insight custom fields are resetting on transition screens if Validation is failing

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Lowest
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
    • Affected Version:
      INSIGHT 5.7.0
    • Resolved Version:
      INSIGHT 5.7.1

      Description

      Hi,

      We have an object select custom field and 2 referenced objects custom fields in a transition screen.

      The scenario is:

      • We're setting all three field
      • Validating the transition
      • The transition had a required comment that wasn't filled
      • Error message is shown on the transition screen but the Insight custom fields are back to what it was before (usually empty fields...)

      This is becoming frustrating for our users when all other fields from JIRA are kept...

      Thanks in advance for your help and response. 
      Cheers, 
      Aude

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            • Assignee:
              mathias Mathias Edblom [Riada]
              Reporter:
              auded@eu.square-enix.com Aude DUSACRE
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              Dates

              • Created:
                Updated:
                Resolved: